The Fastest Repair in the West...

Recently, my fiancee accidentally dropped her phone in the toilet, so it was time to get a new one. I picked up an AT&T Tilt. (Note: I'm not an ass; she preferred it to the iPhone - this was a conscious choice).

Roll forward a month, and we're at the Puyallup Fair, and the screen cracked. Well, it didn't actually crack per se, but the transistors certainly did, causing it to leak a puddle of pixels in the middle of the screen.

It looked like this, only more personally annoying

Argh. Not covered under warranty, and I didn't get phone insurance (which I'm seriously thinking of getting now).

I did a little searching, and I came across Matt. He builds eCommerce sites, and in order to prove to his clients that - no, seriously - he's good at it, he built a site for himself, and started a business on the side repairing AT&T Tilt (and other devices) screens.

He lives local, so instead of shipping the phone to him, I went and met him at the Tully's in Wallingford this morning. Shook hands, gave him the phone, went to get my latte.

My latte took about 5 minutes to arrive. While I waited there patiently, and got the hazelnut syrup added which was conspicuously missing, I heard this pinging sound of a phone booting up.

I walked over to him with my now flavored coffee. He was done.

I'm flabbergasted. He officially has the fastest hands in the West. One phone, fixed, good as new, for $85 - which is much cheaper than sending it in for an official repair, and if you live in Seattle, much much faster than shipping it anywhere. And frankly, the experience of seeing someone do that repair job that fast was worth the price of admission. (Ok, so I'm a big fat geek... you were expecting someone else?)

Contact him here:

[edit: updated to new URL for Matt’s company]

About the author

Simon Cooke is an occasional video game developer, ex-freelance journalist, screenwriter, film-maker, musician, and software engineer in Seattle, WA.

The views posted on this blog are his and his alone, and have no relation to anything he's working on, his employer, or anything else and are not an official statement of any kind by them (and barely even one by him most of the time).

Archived Wordpress comments
Dan wrote on Sunday, May 17, 2009:

It’s too bad you missed witnessing the actual repair.

Simon Cooke wrote on Monday, June 1, 2009:

Actually, the repair is pretty simple, provided that you have the tools, the parts, and the fine motor control.

I’ve got the tools, I didn’t want to go through a two week wait to order the parts, and I’ve broken more electronics taking them apart than I care to count :)

(Literally, it’s open it up, unplug a few flex-cables, swap out the screen, plug them back in, screw it all back together - but the convenience factor makes the cost of the fix more than worth it).

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